EKKO
Terms of Service
Effective Date: June 11, 2025
Last Updated: June 11, 2025
Welcome to Ekko. These Terms of Service ("Terms," "Agreement") constitute a legally binding contract between you ("User," "you," or "your") and Ekko ("Ekko," "we," "our," or "us") governing your access to and use of the Ekko mobile application, website, and all related features, content, and services (collectively, the "Services").
Please read these Terms carefully before registering for or using Ekko. By creating an account, downloading the app, or otherwise accessing the Services, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must not access or use the Services.
We reserve the right to update or modify these Terms at any time. Continued use of the Services after any such changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.
For the purposes of these Terms, the following definitions apply:
• "Account" means the registered user profile created by you to access the Services.
• "Content" means any text, images, photographs, audio, video, data, or other materials uploaded, posted, transmitted, or otherwise made available through the Services.
• "Creator" means a user who has completed Ekko's identity verification process and been granted the ability to publish content and receive tips on the platform.
• "Tokens" means Ekko's virtual in-app currency used to tip Creators and access certain platform features.
• "UGC" or "User-Generated Content" means any Content submitted by users to the Services.
• "Platform" means the Ekko mobile application and any associated web interfaces.
• "Community Guidelines" means the supplemental content rules and behavioral standards published by Ekko, which are incorporated into these Terms by reference.
• "Intellectual Property Rights" means all patents, copyrights, trademarks, trade secrets, and other proprietary rights recognized under applicable law.
By using the Services, you represent and warrant that: (a) you are at least 18 years of age; (b) you have the legal capacity and authority to enter into a binding contract; (c) you are not prohibited from using the Services under the laws of any applicable jurisdiction; and (d) all information you provide to Ekko is accurate, current, and complete.
If you use the Services on behalf of a company, organization, or other legal entity, you represent that you have the authority to bind that entity to these Terms. In such cases, "you" and "your" refer to that entity.
Ekko reserves the right to modify these Terms at any time at our sole discretion. When we make material changes, we will provide notice through the app or via email to your registered address. Your continued use of the Services following such notification constitutes acceptance of the modified Terms. If you do not agree to any modification, you must stop using the Services and may delete your account.
To access most features of Ekko, you must register for an account. When registering, you agree to provide accurate, truthful, and complete information. You are prohibited from impersonating any person or entity, using a false identity, or creating an account on behalf of someone else without their consent.
You are solely responsible for maintaining the confidentiality of your account login credentials, including your username and password. You agree to immediately notify Ekko at service@ekko.love if you suspect any unauthorized access to or use of your account. Ekko is not liable for any losses or damages arising from your failure to protect your account credentials.
Each user is permitted to maintain only one active account. Creating multiple accounts to circumvent bans, avoid restrictions, or manipulate platform metrics is strictly prohibited and may result in permanent suspension of all associated accounts.
Ekko reserves the right to suspend, restrict, or permanently terminate your account at any time, with or without notice, if we determine, in our sole discretion, that you have violated these Terms, our Community Guidelines, or applicable law. You may also terminate your account at any time through the account settings in the app.
Upon termination of your account, your right to access and use the Services ceases immediately. Ekko may retain certain data as described in our Privacy Policy and as required by applicable law. Any unused Token balance is non-refundable upon account termination except as required by applicable law.
Ekko is a community platform designed for handcraft creators and enthusiasts. The Services allow users to discover, share, and celebrate handmade art across categories including but not limited to: knitting, pottery, woodwork, jewelry, leatherwork, painting, journaling, model-making, fabric art, and paper crafts.
The Services may include the following features, which are subject to change at Ekko's discretion:
• Content feed: Browse high-quality handcraft posts from Verified Creators and community members.
• Posting: Verified users may submit original handcraft photos and creative write-ups.
• Comments and reactions: Engage with content through comments and appreciation features.
• Messaging: Send direct text, image, and voice messages to other users.
• Token tipping: Purchase and send Tokens to Creators as a form of appreciation and support.
• Creator program: Earn Verified Creator status through identity verification and consistent quality posting.
We strive to maintain high availability of the Services but do not guarantee uninterrupted access. The Services may be temporarily unavailable due to scheduled maintenance, technical failures, or circumstances beyond our control. Ekko is not liable for any loss or inconvenience resulting from temporary service interruptions.
We reserve the right to modify, suspend, or discontinue any feature or aspect of the Services at any time. We will provide reasonable notice where practicable. Ekko is not liable to you or any third party for any modification, suspension, or discontinuation of the Services.
By using Ekko, you agree to use the Services in a lawful, respectful, and constructive manner. You agree that you will not use the Services to:
• Violate any applicable local, national, or international law or regulation.
• Infringe the intellectual property rights, privacy rights, or other rights of any third party.
• Upload, post, or transmit any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable.
• Impersonate any person, entity, or Ekko staff member.
• Engage in spam, phishing, or any form of unsolicited commercial communication.
• Introduce malware, viruses, or any other harmful code into the platform.
• Scrape, crawl, or otherwise collect data from the Services without our prior written consent.
• Attempt to gain unauthorized access to the Services, servers, or databases.
• Manipulate metrics such as likes, follower counts, or tip volumes through artificial means.
Verified Creators are held to a higher standard of conduct as representatives of the Ekko community. Creators agree to:
• Post only original content or content for which they hold appropriate rights.
• Maintain the quality and authenticity of their handcraft content.
• Not engage in deceptive tipping schemes, coordinated manipulation, or any form of fraudulent activity.
• Respond to moderation actions and compliance requests from Ekko in a timely manner.
Ekko reserves the right to investigate reported violations and take appropriate action, including content removal, account restriction, or permanent ban. We are not obligated to take action against all reported violations or to notify you of the actions taken against third-party accounts.
You retain all intellectual property rights in the original content you create and submit to Ekko. Ekko does not claim ownership of your content. However, by submitting content to the Services, you grant Ekko and its affiliates a non-exclusive, worldwide, royalty-free, transferable, sublicensable license to host, store, cache, display, reproduce, modify (for technical formatting purposes only), distribute, and promote your content in connection with operating and improving the Services. This license continues for a reasonable wind-down period after you delete your content or account.
By submitting content to Ekko, you represent and warrant that:
• You own the content or have obtained all necessary rights, permissions, and consents to post it.
• Your content does not infringe the intellectual property rights, privacy rights, or other rights of any third party.
• Your content does not violate any applicable law or these Terms.
• You have obtained the consent of any identifiable individuals depicted in your content.
You may not post, upload, or transmit any content that:
• Is sexually explicit, pornographic, or contains nudity that violates our Community Guidelines.
• Depicts, promotes, or facilitates violence, self-harm, or dangerous activities.
• Constitutes hate speech targeting individuals or groups based on protected characteristics.
• Contains personal or private information of others without their consent (doxxing).
• Promotes illegal goods, services, or activities.
• Is deliberately false, misleading, or deceptive.
• Violates the intellectual property rights of any third party.
Ekko employs a combination of automated tools and human review to moderate content on the platform. We reserve the right, but not the obligation, to review, flag, restrict, remove, or refuse any content at any time, without prior notice, if we determine it violates these Terms or our Community Guidelines. We are not liable for any content posted by users, nor for our decision to remove or retain any particular content.
Ekko respects intellectual property rights. If you believe content on the platform infringes your copyright, you may submit a written DMCA notice to service@ekko.love. Your notice must include: (a) identification of the copyrighted work; (b) identification and location of the infringing material; (c) your contact information; (d) a statement of good faith belief that the use is unauthorized; (e) a statement of accuracy under penalty of perjury; and (f) your signature. Upon receipt of a valid notice, we will remove the content and notify the posting user, who may submit a counter-notice if appropriate.
In accordance with the Digital Millennium Copyright Act and other applicable intellectual property laws, Ekko maintains a policy of terminating the accounts of users who are found to be repeat infringers of intellectual property rights.
Any registered user may apply to become a Verified Creator. To be eligible, applicants must: (a) be at least 18 years of age; (b) complete identity verification as described in our Privacy Policy; (c) maintain an account in good standing; and (d) submit a qualifying body of original handcraft content for review by the Ekko team.
The Creator verification process includes identity document review and may include a liveness or facial recognition check via our designated third-party verification provider. Ekko reserves the right to reject any application at its sole discretion. Approval is not guaranteed and may be revoked if a Creator subsequently violates these Terms or Community Guidelines.
Verified Creators agree to maintain the quality and authenticity of their content, act in accordance with the Ekko Community Guidelines, and promptly comply with any content removal or correction requests from Ekko. Misuse of Creator status, including soliciting tips under false pretenses or coordinating artificial engagement, will result in immediate suspension and permanent revocation of Creator status.
Ekko reserves the right to revoke Verified Creator status at any time for violations of these Terms, Community Guidelines, or for any conduct that we determine is harmful to the Ekko community or brand. Revocation does not entitle the Creator to any refund or compensation.
Ekko Tokens are a virtual in-app currency that allows users to express appreciation by tipping Creators. Tokens have no real-world monetary value, are not redeemable for cash or cash equivalents by standard users, and do not constitute a financial instrument, investment, or currency under any applicable law. Tokens are a feature of the Services provided at Ekko's discretion and may be modified, suspended, or discontinued at any time.
Tokens are purchased exclusively through in-app purchase mechanisms provided by Apple (iOS) or Google (Android). By initiating a Token purchase, you agree to the terms and conditions of the applicable app store. All Token purchases are processed by the respective app store platform, and their billing terms, refund policies, and dispute resolution processes apply.
Token prices are displayed in your local currency at the time of purchase and are subject to applicable taxes and conversion rates. Ekko reserves the right to adjust Token prices at any time. Price changes will not affect Tokens you have already purchased. We recommend reviewing current pricing in the app before each purchase.
Tokens may be used exclusively to tip Verified Creators within the Ekko platform. Tokens cannot be transferred between user accounts, combined across multiple accounts, or used for any purpose other than in-app tipping, except as Ekko may introduce in future updates with appropriate notice.
All Token purchases are final and non-refundable, except: (a) as required by applicable consumer protection law in your jurisdiction; (b) as required by Apple App Store or Google Play refund policies; or (c) where Ekko determines in its sole discretion that a refund is warranted due to a technical error or unauthorized transaction. To request a refund, you must contact the relevant app store directly or reach out to us at service@ekko.love within 14 days of the transaction.
Unused Tokens do not expire while your account remains active and in good standing. However, upon account termination (whether by you or by Ekko due to a violation), any remaining Token balance is forfeited and non-refundable. In the event Ekko discontinues the Token feature, we will provide at least 30 days advance notice and offer a reasonable accommodation where technically feasible.
Any attempt to fraudulently obtain Tokens, manipulate the Token system, or use Tokens in a manner inconsistent with these Terms will result in immediate account suspension and potential legal action. Ekko reserves the right to void any Tokens obtained through fraudulent means and to recover any damages resulting from Token system abuse.
If you believe a Token transaction was processed in error or involved unauthorized use of your payment method, you should: (a) first contact the relevant app store to request a review; (b) if unresolved, contact Ekko at service@ekko.love with your transaction details, the date of the transaction, and a description of the issue. We will investigate and respond within 30 business days. Chargebacks initiated without first attempting to resolve through these channels may result in account suspension.
Tips sent to Creators via Tokens are entirely voluntary and represent a user's personal appreciation for a Creator's work. Tips do not constitute a purchase of goods or services, a contractual obligation, or an employment arrangement. Ekko does not guarantee any particular level of tips or earnings for Creators.
Ekko retains a platform service fee from the value of tips processed through the Services. The applicable fee rate is disclosed within the app and may be updated from time to time with advance notice to Creators. Net earnings, after deduction of the platform fee, are credited to the Creator's account balance.
Creators who accumulate eligible earnings may request payouts subject to: (a) meeting the minimum payout threshold specified in the app; (b) completing any required tax or payment information; (c) passing applicable compliance and fraud checks. Payout methods and timelines are described in the Creator Help Center within the app. Ekko reserves the right to withhold payouts where there is a reasonable suspicion of fraud, policy violation, or legal obligation to do so.
Creators are solely responsible for reporting and paying all applicable taxes on their earnings from the Ekko platform, including income taxes, self-employment taxes, and any applicable withholding obligations in their jurisdiction. Ekko may issue tax forms as required by applicable law but is not responsible for providing tax advice. We recommend consulting a qualified tax professional.
The Ekko platform, including its design, software, code, databases, trademarks, logos, service marks, trade names, and all other proprietary materials (collectively, "Ekko IP"), are owned by or licensed to Ekko and are protected by applicable intellectual property laws worldwide. You are granted no rights in Ekko IP except the limited license to use the Services as described in these Terms.
Subject to your compliance with these Terms, Ekko grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services on your personal device solely for your personal, non-commercial purposes. This license does not include the right to sublicense, resell, copy, modify, create derivative works of, reverse engineer, or otherwise exploit any part of the Services or Ekko IP.
If you submit suggestions, ideas, bug reports, or other feedback regarding the Services ("Feedback"), you grant Ekko a perpetual, irrevocable, worldwide, royalty-free license to use, incorporate, and commercialize such Feedback without any obligation to compensate you or maintain confidentiality. You waive any moral rights you may have in such Feedback.
Your use of the Services is also governed by our Privacy Policy, available within the app and at our official website. The Privacy Policy is incorporated into these Terms by reference. By using the Services, you acknowledge and agree to our data collection, processing, and use practices as described in the Privacy Policy.
If you have questions or concerns about how your personal data is handled, please contact us at service@ekko.love.
The Services may integrate with or contain links to third-party services, websites, platforms, or applications. These third-party services are not controlled by Ekko, and we are not responsible for their content, privacy practices, or terms of use. Your use of third-party services is at your own risk and is governed by those services' own terms and policies.
Ekko is distributed through the Apple App Store and Google Play. Your use of those platforms is governed by Apple's and Google's respective terms and conditions. You acknowledge that Apple and Google are not parties to these Terms and bear no responsibility for the Services.
In-app purchases, including Token purchases, are processed by Apple or Google. These companies may collect payment information subject to their own privacy policies. Ekko does not store or process full payment card numbers. Disputes related to billing should be directed to the applicable app store in the first instance.
Ekko is intended exclusively for users who are 18 years of age or older. By creating an account or using the Services, you represent that you are at least 18 years old. If we become aware that a user is under 18, we will immediately suspend their account and delete their personal data in accordance with our Privacy Policy.
We do not knowingly allow minors to register for, access, or use the Services. We do not knowingly collect personal information from individuals under 18. Parents or guardians who believe their child has created an account on Ekko should contact us immediately at service@ekko.love with the subject line "Minor Account Report." We will investigate and take appropriate action within 48 hours.
Ekko may implement technical and procedural age verification measures during account registration and as part of the Creator verification process. These measures may include confirmation of date of birth, government-issued ID review, and third-party verification services. Providing false age information is a material breach of these Terms and may result in permanent account termination.
Ekko maintains a zero-tolerance policy toward Child Sexual Abuse and Exploitation (CSAE) in any form. The following conduct is strictly prohibited and will be treated as an immediate and severe violation of these Terms:
• Uploading, sharing, distributing, or possessing Child Sexual Abuse Material (CSAM), whether photographic, illustrated, or text-based.
• Using the platform to groom, solicit, contact, or exploit minors for sexual purposes.
• Creating, sharing, or promoting content that sexualizes minors in any manner.
• Attempting to circumvent age verification measures to expose minors to inappropriate content.
• Using Ekko's messaging features to initiate sexual conversations with, or send sexual materials to, any person believed to be a minor.
Any user found to have engaged in CSAE-related conduct will be permanently banned from the platform, and all relevant information will be reported to the National Center for Missing and Exploited Children (NCMEC) via the CyberTipline, as well as to applicable law enforcement authorities in the user's jurisdiction. Ekko cooperates fully and proactively with law enforcement investigations involving CSAE. There are no exceptions to this policy.
All users are encouraged to report any content or behavior on Ekko that they believe may involve the sexual exploitation of minors. Reports may be submitted via the in-app reporting tool or directly by email to service@ekko.love with the subject line "Child Safety Report." All such reports are treated as the highest priority and reviewed immediately upon receipt.
THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, EKKO EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
Ekko does not warrant that the Services will be error-free, uninterrupted, secure, or that any defects will be corrected. We do not warrant the accuracy, completeness, or usefulness of any content available through the Services. Any reliance you place on such content is strictly at your own risk.
Ekko is not responsible for the accuracy, legality, or appropriateness of any User-Generated Content posted on the platform. Content posted by users reflects their individual views and does not represent the views or endorsement of Ekko. We do not pre-screen all content but reserve the right to do so.
Ekko is not responsible for the conduct, products, or services of any third party, including other users, Creators, payment processors, or linked websites. Your interactions with other users and third-party services are at your own risk.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EKKO AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, GOODWILL, REVENUE, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICES, EVEN IF EKKO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, EKKO'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES, WHETHER IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID TO EKKO IN THE THREE (3) MONTHS PRECEDING THE CLAIM; OR (B) ONE HUNDRED US DOLLARS (USD $100.00).
You acknowledge that the limitations of liability in this Section are an essential element of the basis of the agreement between you and Ekko, and that Ekko would not have provided the Services absent such limitations.
Some jurisdictions do not allow the exclusion or limitation of certain types of liability. In such jurisdictions, Ekko's liability will be limited to the maximum extent permitted by applicable law. The above limitations do not affect your statutory rights as a consumer where applicable.
To the fullest extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Ekko, its parent companies, subsidiaries, affiliates, officers, directors, employees, agents, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:
• Your violation of these Terms or our Community Guidelines.
• Your User-Generated Content, including any claim that such content infringes the rights of a third party.
• Your use of the Services in violation of applicable law.
• Your negligence, misconduct, or willful wrongdoing.
• Any dispute between you and another user or third party.
These Terms shall be governed by and construed in accordance with applicable law, without regard to conflict of law principles. We recognize that Ekko serves a global user base, and we endeavor to comply with applicable data protection, consumer, and platform laws in each jurisdiction in which we operate.
You are responsible for ensuring that your use of the Services complies with the laws of your jurisdiction. If access to or use of the Services is prohibited by the laws of your country or region, you must not use the Services. Ekko makes no representation that the Services are appropriate or available in all locations.
You may not use the Services in violation of any applicable export control laws or regulations, including U.S. Export Administration Regulations. You represent that you are not located in a country subject to a U.S. government embargo and are not listed on any U.S. government list of prohibited or restricted parties.
Before initiating any formal dispute, you agree to contact Ekko at service@ekko.love with a written description of your complaint and the relief you seek. We will make good-faith efforts to resolve the dispute informally within 30 days of receiving your notice.
For users in jurisdictions where arbitration is enforceable, you and Ekko agree that any dispute, controversy, or claim arising out of or relating to these Terms or the Services that cannot be resolved informally will be submitted to binding arbitration by a recognized arbitration body, applying arbitration rules in effect at the time of the dispute. The arbitration will be conducted in English. The arbitrator's decision will be final and binding and may be entered as a judgment in any court of competent jurisdiction.
TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU AND EKKO AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, REPRESENTATIVE, PRIVATE ATTORNEY GENERAL, OR MULTI-PLAINTIFF PROCEEDING. THIS WAIVER APPLIES TO ALL FORMS OF RELIEF.
Notwithstanding the above, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights or confidential information. Users in jurisdictions where mandatory consumer arbitration is not permitted or where class action waivers are unenforceable retain the right to bring disputes in the applicable court.
Any claim arising out of or relating to these Terms or the Services must be brought within one (1) year of the date the cause of action accrued, or such claim will be permanently barred, to the extent permitted by applicable law.
Ekko reserves the right, at its sole discretion, to suspend, restrict, or permanently terminate your account or access to any part of the Services at any time, with or without notice, for any reason, including but not limited to: violation of these Terms or our Community Guidelines; suspected fraudulent, abusive, or illegal activity; extended account inactivity; or any other conduct that Ekko deems harmful to the Services, other users, or the community.
Upon suspension or termination of your account: (a) your license to use the Services is revoked; (b) you may lose access to your account data, content, and any unused Tokens; (c) Ekko may delete or archive your account data in accordance with our Privacy Policy and applicable law; and (d) Ekko is not liable for any loss or damage you suffer as a result of account suspension or termination.
For account terminations resulting from CSAE violations, serious fraud, or other severe breaches of these Terms, Ekko does not offer an appeal process. Decisions in such cases are final.
Ekko shall not be liable for any delay or failure to perform its obligations under these Terms to the extent such delay or failure is caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, civil unrest, government actions, internet or telecommunications failures, power outages, labor disputes, or pandemic events. We will make reasonable efforts to resume performance as soon as practicable.
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision will be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible. The remaining provisions of these Terms will continue in full force and effect.
Ekko's failure to enforce any right or provision of these Terms shall not be deemed a waiver of that right or provision. No waiver by Ekko of any breach or default shall constitute a waiver of any subsequent breach or default. Any waiver must be in writing and signed by an authorized representative of Ekko to be effective.
These Terms, together with the Privacy Policy and any other legal notices, guidelines, or policies published by Ekko within the Services, constitute the entire agreement between you and Ekko with respect to the subject matter herein and supersede all prior or contemporaneous agreements, representations, warranties, and understandings, whether written or oral, relating to such subject matter.
You may not assign or transfer these Terms, or any rights or obligations hereunder, without Ekko's prior written consent. Any attempted assignment without such consent is void. Ekko may freely assign or transfer these Terms, or its rights and obligations herein, to any affiliate, successor, or in connection with a business transaction such as a merger, acquisition, or asset sale. These Terms will be binding on and inure to the benefit of both parties' permitted assigns and successors.
These Terms are written in English. In the event of any conflict or inconsistency between an English version of these Terms and a translated version, the English version shall prevail to the extent permitted by applicable law. Headings in these Terms are for convenience only and do not affect interpretation. Where these Terms say "including," this is non-exhaustive unless specifically stated otherwise.
We may update these Terms from time to time to reflect changes in our Services, business practices, or legal requirements. When we make material changes, we will notify you by: (a) posting an in-app notice; (b) sending an email to your registered address; or (c) displaying a prominent notification when you next open the app. The updated Terms will include a revised "Last Updated" date.
Your continued use of the Services after the effective date of any revised Terms constitutes your agreement to the revised Terms. If you do not agree to the updated Terms, you must stop using the Services. We will always maintain an archive of prior versions of these Terms, which you may request by contacting us.
If you have questions about these Terms, wish to report a violation, or need to contact Ekko for any reason related to the Services, please reach out to us using the information below. All formal legal notices must be submitted in English.
Ekko Support Team
Email: service@ekko.love
Subject Line: Terms of Service Inquiry
We aim to respond to all inquiries within 30 business days. For urgent matters involving child safety or active fraud, please use the subject line "URGENT" and we will prioritize your request.
These Terms of Service were prepared for Ekko and reflect the platform's policies as of the effective date above.